Refund Policy – Titan Mart BD

Titan Mart BD offers refunds only for approved cases.

Refund Eligibility

Refunds may be issued when:

• The ordered product is unavailable after payment.

• A return request has been approved.

• The customer receives a damaged or defective product and a replacement is not available.

Refund Process

Once the returned product is received and inspected, the refund will be processed.

Refund Time

Refunds are generally completed within 3–7 business days depending on the payment method.

Non-Refundable Cases

• Change of mind after delivery.

• Incorrect orders placed by the customer.

• Products damaged after successful delivery.

Refund Method

Refunds will be sent through the original payment method or another mutually agreed payment channel.

Contact

Email: titanmartbd@gmail.com
Phone: +8801410236917